Legal notice

I.- LEGAL INFORMATION

In accordance with the requirements of the Companies Act Information Law 34/2002, transposing EU directives on secured electronic access, we offer the following corporate information:

  • Data of the owner of the Website “www.24hrs.es”
  • Name: AGNELLI INTERNACIONAL S.L.
  • Address: C/ Santiago Ramón y Cajal, 7 - Elche parque industrial - 03203 Elche (Alicante) España
  • Domain: 24hrs.es
  • Contact: Telephone: +34 (96) 568-3980 ; e-mail: info@24hrs.es
  • Registry data: Inscrita en el Registro Mercantil de Alicante, al Tomo 3641, Folio 78, Hoja nº A-98.351, Inscripción 1ª
  • C.I.F: B-54102462

If you have made a purchase on this website from any country of the European Union and consider that any dispute or claim has not been addressed by the owner of the website, you can file a claim through the ODR Platform (Online Dispute Resolution), at the following link http://ec.europa.eu/consumers/odr/

II.- COMPLAINTS, CLAIMS AND ALTERNATIVE DISPUTE RESOLUTION 

For any complaint or claim, feel free to contact us using the contact forms provided in the contact tab, by phone, email or at the postal address displayed on the web site. All complaints and claims submitted to our customer service department shall be dealt with as soon as possible or, in any event, within the legally established time limit. In addition, they will be registered with an identification code which you will be provided with. Should you as a consumer feel that your rights have been violated, you can send your complaints to the email address info@24hrs.es so as to request an alternative dispute resolution.

Please be informed that, if the purchase agreement between you and our company has been entered into online via our website and pursuant to EU Regulation No. 524/2013, you have the right to request an alternative dispute resolution procedure for consumer disputes, accessible via the internet address http://ec.europa.eu/consumers/odr/.